Joan Scott felt her gut drop when she lifted
the door handle of her 1998 Ford Escort last month. Scott was locked out,
and the engine was running.
A phone-directory search of locksmiths yielded a company that quoted a
$35 service charge plus a fee of $15 that could go up if her vehicle "is a
newer car which could be harder to open."
When the locksmith arrived in an unmarked truck, he said the job would
cost $134.
"I told him I'd rather throw a rock through my window," said Scott, who
eventually accepted a "discounted" price of $85.
The Colorado Better Business Bureau said Scott may have been a victim of
a locksmith swindle becoming prevalent in Colorado. Companies register under
an assortment of business names, flood phone directories with large ads and
provide shoddy work at high prices.
Basad Inc., an Englewood locksmith, faces such allegations from the
Colorado attorney general's office, which says the firm violated the
Colorado Consumer Protection Act.