A suit the AG's office filed in
November alleges that Basad "deceived, misled, and financially injured
consumers" in Colorado and six other states.
In addition to claiming the company raised its prices once it was on the
scene, the suit says Basad has used 73 trade names since 2004 and falsely
printed the Associated Locksmiths of America seal on its ads.
Basad's attorney, David Zisser, said his client is a good corporate
citizen and is working toward a resolution with the state.
"I don't think it's fair to say the quote doubles or triples," Zisser
said. "And frankly, I don't think there's actually a quote or an estimate
given until a technician gets to the scene."
Dell Sterling, owner of Interstate Lock & Key in Westminster, said up to
three-fourths of the locksmith listings in phone and Internet directories
are from a handful of shady firms operating under dozens of names and phone
numbers.
Sterling said customers should demand a firm price before a locksmith
comes
Sterling's Star Mobile device links to a computer to program the
microchip inside a modern automobile key.
out and ask to see the worker's identification upon arrival.